Terms of service

Welcome to The Raion. By accessing or using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our services.

1. General

By using this website, you confirm that you are at least 18 years old or using the website under the supervision of a parent or guardian.

The Raion reserves the right to update, modify, or change these Terms & Conditions at any time without prior notice.

2. Products & Orders

  • All products displayed on our website are subject to availability.
  • We reserve the right to refuse or cancel any order at our discretion.
  • Product images are for representation purposes only. Actual colors may vary slightly depending on screen settings.
  • Prices are subject to change without prior notice.

3. Payments

We accept secure online payments through trusted payment gateways.

Available payment methods may include:

  • UPI
  • Debit/Credit Cards
  • Net Banking
  • Wallets
  • Cash on Delivery (COD)

Orders will be processed only after successful payment confirmation.

4. Shipping & Delivery

  • We provide delivery across India.
  • Estimated delivery timelines may vary depending on your location.
  • Delays caused by courier services, weather conditions, or unforeseen circumstances are beyond our control.
  • Customers are responsible for providing accurate shipping information.

5. Returns & Exchanges

  • We offer a 7-day return policy from the date of delivery.
  • Items must be unused, unwashed, and returned in original condition with tags intact.
  • Refunds or exchanges may be rejected if products show signs of use or damage.
  • Certain products such as limited-edition drops or customized items may not be eligible for return.

6. Intellectual Property

All content on this website, including:

  • Logos
  • Graphics
  • Artwork
  • Product designs
  • Text
  • Images

are the property of The Raion and may not be copied, reproduced, or used without permission.

7. User Conduct

Users agree not to:

  • Use the website for unlawful purposes
  • Attempt to damage or disrupt the website
  • Copy or misuse brand content
  • Submit false or misleading information

8. Privacy

Your personal information is handled securely and used only for order processing, customer support, and improving your shopping experience.

We do not sell or share your personal data with unauthorized third parties.

9. Limitation of Liability

The Raion shall not be held responsible for:

  • Indirect or incidental damages
  • Delivery delays caused by third-party couriers
  • Temporary website downtime
  • Misuse of products purchased from our website

10. Governing Law

These Terms & Conditions shall be governed and interpreted in accordance with the laws of India.

11. Contact Us

For any questions regarding these Terms & Conditions, please contact us through our website support page or official email.

The Raion

Wear Your Energy.