Shipping policy

Thank you for shopping with The Raion. We are committed to delivering your orders safely and on time across India.

Order Processing

Orders are usually processed within 1–3 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next working day.
Once your order is shipped, you will receive tracking details via email or SMS.

Estimated delivery timelines:

Delivery times may vary depending on location, courier availability, and external factors.

COD is available on eligible orders and serviceable pin codes across India.
The Raion reserves the right to disable COD on certain orders based on operational limitations.

Once your order has been shipped, tracking details will be shared with you so you can monitor your shipment in real time.

While we strive for timely delivery, delays may occur due to:

We appreciate your patience and understanding in such situations.

Customers are responsible for providing accurate shipping information.

The Raion will not be responsible for delivery issues caused by incorrect or incomplete addresses provided during checkout.

If your package arrives damaged or if any item is missing, please contact us within 48 hours of delivery with:

Our support team will assist you as quickly as possible.

For shipping-related queries, feel free to contact our customer support team through our website or official email.

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